September 01

Puncture
Do not label emotions as good or bad. Rather, use them as information to understand the situation.

Patch
Notice the ripple effect of my emotions on those around me

August 31

Puncture
Self-management is the ability to control my actions - to put needs and reactions on hold (if required) and to delay and manage my tendencies.

Patch
Relationship management is managing my interactions successfully

August 30

Puncture
Self awareness is the accurate perception of my emotions and understanding my tendencies.

Patch
Social awareness is the accurate perception of others emotions

August 29

Puncture
Personal competence requires self-awareness and self-management.

Patch
Social competence requires social awareness and relationship management

August 28

Puncture
Low expectations will liberate you to try most anything that interests you or that is worthwhile.

Patch
I cannot effectively manage myself if I avoid the possible discomfort that might result from seeing myself as I really am

August 27

Puncture
Yes, people respond to incentives, but not necessarily in ways that are predictable.

Patch
Be aware of the Law of Unintended Consequences

August 26

Puncture
It is our nature to believe our own predictions - and to fail to remember when they are not correct.

Patch
When the solution is not right before our eyes, it is easy to assume no solution exists